Practice Management
You Manage the Medicine. We Help Manage the Business.
Operations & Workflow
As part of our practice management services, an Ayephen Practice Manager is on-site at your office each week, working directly with your office lead and staff.
This regular presence allows us to see how the practice is actually operating — not simply what a report tells us.
We review workflows, identify operational issues, work with staff to address day-to-day challenges and help ensure established processes are being followed. When physician schedules permit, our Practice Manager also meets directly with providers to discuss concerns, opportunities and priorities within the practice.
Front-Office Optimization
Your front office affects nearly every part of the practice.
We work with staff to review scheduling, registration, patient communication, insurance verification, collections, workflow and other front-office processes — helping create consistent procedures that support both the patient experience and the financial health of the practice.
Quarterly Business Reviews
In addition to ongoing management and monthly reporting, Ayephen conducts a comprehensive quarterly review of the practice with leadership and physicians.
These reviews provide an opportunity to step back from day-to-day operations and evaluate the practice as a whole — reviewing financial and operational performance, identifying trends, discussing current challenges and establishing priorities for the upcoming quarter.
Quarterly reviews may include:
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Financial and revenue cycle performance
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Patient volume and provider productivity
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Operating expenses and financial trends
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Staffing and workflow
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Accounts receivable and collection performance
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Operational and compliance matters
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Progress on previously identified initiatives
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Opportunities for growth and improvement
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Priorities and action items for the next quarter